• Maintain and manage appropriate staff for fluctuating café needs
• Manage payroll and labor hours per approved plan (cost control)
• Trainings behind bar
• Staff Scheduling
• Establish positive and healthy working environment to foster growth of staff skills and team unity
• Cultivate relationships among managers and staff among DW locations
• Meetings with café staff (typically every other month)
• Quarterly meeting with Retail Operations Coordinator & Director of Community and Development
• Quarterly All Manager meetings
• Communication with Retail Operations Coordinator & Director of Community and Development
• Conduct Reviews of cafe staff members
• Company policies and handbook implemented, maintained and enforced

• Maintain a welcoming and accommodating staff and cafe environment
• Maintain a culture of excellence
• Quality control
• Maintain WiFi Connection/IT services
• Weekly tracking and responsiveness to reviews/customer feedback

• Keep space clean and organized
• Responsibility to landlord and/or co-tenants in day-to-day matters
• Manage music volume and selection (utilize ASCAP guidelines)
• Keep shelves and products stocked/organized
• Manage any special events planned/coordinated with the space
• Safety and security

• Keep equipment clean, organized and in proper working condition
• Communicate and coordinate reactive maintenance
• Manage water filtration

• Manage inventories of all items needed for menu execution
• Track bakery waste and update standing order accordingly weekly with pastry provider
• Inventory/order retail merchandise weekly 
• Train all methods and recipes for menu execution
• Maintain clean, clear and accurate menu and retail merchandise (information and pricing, inventory and cost control)
• Quality control systems of products (dial in, recipes etc.)
• Knowledge of products
• Active participant in greater Dogwood quality control and experience

• POS
• Online Square Store
• Communication with Controller
• Payroll and tip log
• Educated on financials 
• Tracking historical sales
• Cafe Budget
• Cost of goods
• Labor %
• Inventories

We are hiring for a Director of Coffee at our Roastery & Headquarters in Northeast Minneapolis! This position will be Full-Time, Monday-Friday.

The Director of Coffee is a very important role here at Dogwood. They will lead our coffee program with careful attention to our offerings from forming/maintaining relationships with the producers of the coffee we purchase, to roasting it to max delicious-ness, and all the way through to the education of preparing and serving the beautiful beverage of coffee. 

• Green Coffee Manager: Offerings selection, Blend components, Sample Roasting, Releases, Contracting, Vendor contact and communication, Supply and inventory management
• Roast Profile development and maintenance
• Training and oversight of production roasters
• 2 Production roasting days
• Cropster admin and maintenance
• Order management (Shopify, Shopify+ & Quickbooks)
• Roaster Maintenance
• Dogwood cafe standards and QC point person
• Head of coffee-content training for Dogwood
• Support green coffee and roasting program of The Get Down Coffee Co. and Ruda Coffee
• Support trainings of Sweet Renaissance Coffee Academy

*Above job description and responsibilities not limited may change at any time. This does not constitute an employment contract. Employment is at will and may be terminated at any time with or without cause.